Trading Standards legislation protects the customer, but it is also useful to remember that compliance and a good understanding of your responsibilities and rights under the legislation will also help to protect your business. Compliance can also enhance your reputation as a business that has the interests of its customers at its heart.
How Councils can help your business
Trading standards can seem a complex area and consequently it is highly advisable that you contact the service for help. The trading standards service provides advice for businesses and is responsible for enforcing laws covering the safety, descriptions and pricing of products and services. Their aim is "safeguarding consumers, supporting legitimate trade".
What do they offer?
- Comprehensive advice
- Published guidance to advise businesses on a variety of topics.
- Specialist trader advice
- Advice to businesses on the Consumer Rights
- Free, impartial legal guidance for businesses
Contact the appropriate Authority where your business is located:
City of York Council Trading Standards (City of York)
Hazel Court, York, YO10 3DS
Phone: (01904) 551525 email: firstname.lastname@example.org
North Yorkshire County Council Trading Standards (Harrogate, Hambleton, Richmondshire, Ryedale, Selby, Scarborough, Craven Councils):
Unit 4-5, Thornfield Business Park, Standard Way, Northallerton, DL6 2XQ
phone: (01609) 534868 email: email@example.com
East Riding of Yorkshire Council Trading Standards (Covering - Beverley, Bridlington, Goole, Pocklington and Skirlaugh)
County Hall, Beverley, East Riding of Yorkshire, HU17 9BA
Phone: (01482) 393939 or (01482) 887700 and ask for a specific member of staff
Online and Distance Selling for Businesses
The National Measurement and regulation office